Privacy Policy

1. Introduction

PartySprinkler ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our party planning platform.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

• Company: PartySprinkler
• Location: United Kingdom
• Contact: info@partysprinkler.com
• Data Protection Officer: info@partysprinkler.com

3. Information We Collect

3.1 Personal Information

We collect information that you provide directly to us:

• Account information: Name, email address, user role (parent/vendor)
• Profile data: Children's information (name, birthdate), party preferences
• Vendor information: Business name, description, contact details, services offered
• Communications: Messages sent through our platform, reviews, feedback
• Content: Images uploaded to vendor galleries (after admin approval)

3.2 Automatically Collected Information

• Usage data: Pages visited, features used, time spent on platform
• Device information: Browser type, operating system, IP address
• Cookies: See our Cookie Policy for details

4. How We Use Your Information

4.1 Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: To provide our services (account management, connecting parents with vendors, messaging)
• Legitimate interests: To improve our service, prevent fraud, ensure platform security
• Consent: For marketing communications and analytics (you can withdraw consent at any time)
• Legal obligation: To comply with legal requirements

4.2 Purposes of Processing

We use your information to:

• Provide and maintain our service
• Create and manage your account
• Facilitate communication between parents and vendors
• Process and display vendor applications
• Send important notifications about your account or bookings
• Improve our platform and develop new features
• Prevent fraud and ensure platform security
• Respond to your questions and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns (with your consent for analytics cookies)

5. Data Retention

We retain your personal data for as long as necessary:

• Account data: Until you delete your account
• Messages: 2 years after last activity (automatically deleted)
• Analytics data: 26 months (automatically deleted)
• Marketing data: Until you withdraw consent
• Legal requirements: We may retain certain data longer to comply with legal obligations

You can request deletion of your data at any time by using the account deletion feature in your dashboard or contacting us at info@partysprinkler.com.

Account Deletion Grace Period: When you request account deletion, your account will be scheduled for permanent deletion after a 30-day grace period. During this period, you can cancel the deletion request by logging back in and accessing your account settings. After 30 days, all your personal data will be permanently and irreversibly deleted, including your profile, messages, conversations, vendor applications, reviews, and all related data.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in these situations:

• With other users: Your profile information is visible to other users as necessary for the service (e.g., parents can see vendor profiles)
• Service providers: We use trusted third-party services for hosting, analytics, and email delivery (all GDPR-compliant)
• Legal requirements: If required by law or to protect our rights
• Business transfers: In the event of a merger, sale, or acquisition

7. International Data Transfers

Your data is primarily stored in the UK and EU. If we transfer data outside the UK/EU, we ensure appropriate safeguards:

• EU adequacy decisions
• Standard contractual clauses
• Your explicit consent where required

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to restrict processing: Request limitation of data processing
• Right to withdraw consent: Withdraw consent for marketing or analytics at any time

To exercise these rights, contact us at info@partysprinkler.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

PartySprinkler is intended for adults (18+) only. We do not knowingly collect personal information from children under 18, except for children's information (name, birthdate) provided by parents for party planning purposes.

Parents have full control over their children's information and can delete it at any time.

11. Cookies and Tracking

We use cookies and similar technologies to improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences at any time using our Cookie Settings tool in the footer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us and Complaints

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Email: info@partysprinkler.com
• Data Protection Officer: info@partysprinkler.com

Right to lodge a complaint: If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113